RETURNS AND EXCHANGES
Per our policy agreed to at checkout, we accept approved exchanges on our covers, within 10 days upon receipt. Please reach out via email to firstname.lastname@example.org, and explain the reason for the exchange.
Once we receive your exchange, please let us know what you would like to exchange your order for.
Understand that many of our styles tend to sell out quickly. We make every effort to restock our site as quickly as possible, but please remember, we are not a big box store and we do not outsource production to factories or overseas. We have a commitment to ethical production, and ethical production takes time.
You are welcome to exchange your order for a style in stock, or you may wait for a style to be restocked.
Customer is fully responsible for return shipping charges unless a shipping mistake has been made on my end.
Please be sure to review the details of our products before ordering.WLG will not send out replacement covers until the exchange has been received.
Please allow for grace re. email response times (I am only one person). Have a question? There's a good chance you can find the answer on the FAQ page.
Friendly reminder that WLG is a small business with a stern commitment to ethical production. Our products are hand crafted by local artisans, not mass produced. The majority of our fabric comes from small mills, not factories.
It is for this reason that we encourage you to follow our recommended pairings when choosing textiles and following our styling suggestions. If you're still unsure if a textile will work with your decor, I strongly encourage you to first purchase a fabric swatch (fabric swatches are unavailable for vintage grain sack textiles, as they are 100% antique and sell through quickly). We understand that, still, sometimes textiles don't quite "go", and that is why we offer an exchange policy.
WLG reserves the right to refuse orders from customers demonstrating an abuse of our exchange policy.
A failure to abide by our user agreements will result in a refusal to accept orders.
Our listing descriptions are incredibly detailed and contain more info pertaining to a specific product as well. Don’t ever hesitate to email me if you still have any more questions.