If for any reason your item arrives damaged, we are happy to return.
Returns cannot be accepted for any other reason other than damage.
When purchasing a custom pillow cover, please give as detailed information as possible. Returns cannot be accepted if you provided incorrect wording information on a custom pillow.
Patches may vary with pillow covers, however I ensure that with every pillow, the patches look fantastic. The listing states that patches may vary and returns cannot be accepted if your patches do not look exactly as pictured.
Some pillow covers come with seams, while some do not. If you purchased a pillow cover with a seam, it will come with a seam.
PLEASE SPECIFY when you order whether you'd prefer yours with or without a seam. Returns cannot be accepted if your cover came with a seam as pictured and you did not want a seam.